f999 game Terms and Conditions

1 Definitions and Scope of Application

These terms and conditions ("Terms") form a legal agreement between f999 game ("Platform", "Site", "we") and its users ("you", "member"). These Terms apply to all types of services — casino games, slots, live casino, sports betting, bonus programs, and VIP membership.

f999 game reserves the right to modify these terms and conditions at any time. Members will be notified of significant changes via a notice on the site. Continued use of the site after any changes will be taken as acceptance of the updated terms.

1.1 Relationship with Other Policies

Alongside these Terms, the Privacy Policy and Responsible Gaming Guidelines are also an inseparable part of using f999 game. If there is a conflict between these documents on any matter, these Terms will take precedence unless specifically stated otherwise.

2 Account Registration and Eligibility

2.1 Age Requirement

You must be at least 21 years old to register with f999 game and take part in any betting or casino activity. Accounts belonging to underage users will be closed immediately and any deposited funds will not be returned.

2.2 One Account Rule

Each person may operate only one account. Any attempt to open multiple accounts from the same person, household, IP address, or device will result in those accounts being closed and the associated balances may be forfeited.

2.3 Accuracy of Registration Information

Providing accurate and complete information at the time of registration is mandatory. f999 game may request necessary documents for identity verification at any time. Providing false information may result in the account being suspended or closed, and any pending withdrawals may be cancelled.

2.4 Password and Security

It is your responsibility to keep your account login details completely confidential. Giving any other person access to your account is prohibited. If you suspect unauthorised use of your account, notify our support team immediately.

3 Deposits, Withdrawals and Payments

Transactions on f999 game can be made through Bangladesh's popular mobile banking services — bKash, Nagad, and Rocket.

3.1 Minimum Deposit and Withdrawal Amounts

Minimum deposit amount: ৳300 (per payment method)
Minimum withdrawal amount: ৳800
Typical withdrawal time: within 5–30 minutes

3.2 Withdrawal Conditions

Account verification must be completed before submitting a withdrawal request. Withdrawals can only be made to the same payment method used for the deposit. Wagering requirements associated with any bonus must be met before withdrawing a bonus-linked balance.

3.3 Suspicious Transactions

In cases of fraudulent or unusual transactions, f999 game reserves the right to hold withdrawals and initiate an investigation. The account may be temporarily suspended during the investigation.

4 Bonus and Promotional Terms

f999 game offers various bonuses and promotions. Each offer has specific terms that should be read and understood before claiming a bonus.

4.1 Welcome Bonus

A 150% bonus is available on the first deposit, up to a maximum of ৳10,000. The wagering requirement for this bonus is 25 times the bonus amount. For example: depositing ৳1,000 gives a ৳1,500 bonus, making the total balance ৳2,500, and ৳1,500 × 25 = ৳37,500 must be wagered before withdrawal.

4.2 General Bonus Rules

Eligibility to claim a bonus is stated in the description of each offer.
Bonuses cannot be withdrawn directly from the account — they become withdrawable only after the wagering requirements are met.
Attempting to claim the same bonus more than once will result in that bonus being cancelled.
f999 game reserves the right to modify or cancel any bonus offer at any time.
Bonuses apply to real-money betting only — not for any other purpose.

4.3 VIP Program Terms

VIP membership is divided into three levels: Bronze (up to 0.3% weekly cashback), Silver (up to 0.7%), and Gold (up to 1.0%). Cashback is calculated based on the net loss for the week. Promotion to a VIP level is determined at the discretion of f999 game.

5 Betting and Gaming Rules

5.1 Acceptance of Bets

A bet is considered final only when the platform confirms it. If a bet is not completed due to a technical issue, the stake will be refunded. If any software or algorithm is used to influence outcomes, the associated account will be closed.

5.2 System Errors and Cancelled Bets

If a session is left incomplete due to a server outage, power issue, or any other technical fault, f999 game will make a decision based on the game provider's server logs. Bets placed with clearly displayed incorrect odds or payouts will be considered void.

5.3 Prohibited Activities

Creating betting patterns for the purpose of bonus arbitrage or bonus abuse
Applying any betting strategy across multiple accounts in coordination
Operating games using third-party software or bots
Attempting to control outcomes by colluding with other players

6 Responsible Gaming and Self-Exclusion

f999 game believes that gaming should be for entertainment and should never cause financial or personal harm. Read our Responsible Gaming Guidelines to learn how to play safely.

6.1 Setting Limits

Members can contact the support team to set daily, weekly, or monthly deposit limits on their account. Once a limit is set, it takes effect immediately; requests to increase a limit may take some time to process.

6.2 Self-Exclusion

If a member feels that gaming is getting out of their control, they can request that their account be suspended for a specific period or permanently. Any attempt to open a new account during a self-exclusion period will be cancelled.

7 Personal Data and Privacy

f999 game collects, stores, and processes members' personal data. How this information is used is described in detail in our Privacy Policy. We use SSL encryption and industry-standard security measures to protect data.

7.1 Sharing Data with Third Parties

Necessary information may be shared with trusted third parties for identity verification, payment processing, and fraud prevention. No data is sold for marketing or advertising purposes.

7.2 Use of Cookies

f999 game uses cookies for the proper functioning of the site and to improve the user experience. Cookies can be disabled from browser settings, though this may limit some features of the site.

8 Account Closure and Suspension

f999 game reserves the right to suspend or close any account without prior notice in the following circumstances:

Violation of these terms and conditions
Refusal to verify identity or providing false information
Operating multiple accounts
Bonus abuse or fraudulent activity
Harassment of other players or staff

8.1 Closure at the Member's Request

A member who wishes to close their account themselves can contact the support team. Any pending withdrawals and bonus wagering must be settled before the account is closed.

9 Limitation of Liability

f999 game provides its services on an "as is" basis. f999 game will not be liable for the following:

Loss caused by internet connection outages or technical issues on the part of third parties
Faults with the member's own device or network
Unauthorised third-party access to an account where the member has not kept login details secure
Service interruptions due to temporary maintenance or upgrades

Gambling is inherently risky. Members are solely responsible for their bets and financial decisions.

10 Dispute Resolution and Contact

If you have a complaint or dispute, please contact our support team first. f999 game provides support in Bengali and English via 24/7 live chat and email. Visit our FAQ section for answers to frequently asked questions.

10.1 Complaints Process

After a complaint is submitted, f999 game will investigate and communicate a decision within a reasonable time. If both parties cannot agree on a resolution, neutral mediation may be arranged.

10.2 Applicable Law

The applicable law and jurisdiction for the interpretation and enforcement of these terms will be as specified in the relevant agreement.

11 Intellectual Property and Use of Content

All content on the f999 game platform — logos, graphics, text, software, design, and other elements — is protected under intellectual property law. Republishing, distributing, or using any part of this material for commercial purposes without prior written permission is prohibited.

11.1 Limited Personal Use

Browsing the site and gathering information for personal, non-commercial purposes is permitted. However, collecting data from the site using automated tools or scraping software is strictly prohibited.

12 Severability and Entire Agreement

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will remain in full effect. These terms as a whole constitute the entire agreement between f999 game and the member, and replace any prior oral or written understanding.

If you have any questions about these terms, contact the f999 game support team — live chat and email support in Bengali is available 24 hours a day, 7 days a week. To learn more about us, visit our About Us page.